The Graphic Designer is responsible for creating high-quality, engaging and brand-aligned visual communications that support the organisation’s mission, profile and fundraising objectives. Working across the organisation, and closely with the Philanthropy and Communications team, this role brings campaigns, appeals, events, donor communications, internal materials and digital content to life through thoughtful, accessible and compelling design.

The Graphic Designer will work closely with the Philanthropy and Communications team and will collaborate with staff across the organisation to understand design needs, clarify briefs, develop creative solutions and deliver materials that support strategic priorities. The role may also liaise with external suppliers, printers, photographers, videographers and agencies as required.

Essential Education Qualifications/Competencies: 

• Relevant qualifications in graphic design, visual communication or a related discipline, or equivalent professional experience.
• Current Victorian driver’s licence, good driving record and willingness to use own vehicle in line with EPC Process Map 1761 – Motor Vehicle Use Of.

Desirable Qualifications/Competencies:

• Demonstrated experience designing for both print and digital channels, ideally within a not-for-profit, health, community, fundraising or purpose-led environment.
• Advanced proficiency in Adobe Creative Suite, particularly InDesign, Illustrator and Photoshop; experience with Canva, video editing or basic animation would be advantageous.
• Strong understanding of brand application, layout, typography, visual storytelling and accessibility principles.
• Ability to manage multiple design requests, competing deadlines and changing priorities while maintaining high-quality output.
• Excellent communication and interpersonal skills, with the ability to interpret briefs, ask clear questions and work collaboratively with a range of internal stakeholders.
• Strong attention to detail and the ability to prepare accurate, polished artwork for print and digital delivery.
• A genuine interest in using design to support community impact, fundraising outcomes and meaningful engagement with clients, families, donors, volunteers and supporters.

Key Results Areas:

• Demonstrates a commitment to quality, continuous improvement, occupational health and safety and risk management.
• Organisation-wide design support
• Philanthropy, communications and fundraising
• Brand, quality and production
• Utilise culturally appropriate communication and strategies.

Key Result Area 1: Demonstrates a commitment to quality, safety and risk management

1. Takes responsibility for own health and safety and that of others who may be affected by workplace conduct. 
2. Ensure all incidents including near misses are reported as soon as practicable in Helpmaster.  
3. Actively participate in meetings to discuss risk management and other health and safety initiatives and completes all mandatory training and competencies. 
4. Engage and foster evidence based best practice and continuous quality improvement processes, including but not limited to value based healthcare.

Key Result Area 2: Organisation-wide design support

1. Design and produce a broad range of print and digital materials for teams across the organisation, ensuring consistency, quality and accessibility.
2. Support the development and maintenance of organisational templates, including flyers, reports, presentations, signage, forms and staff communications.
3. Provide practical design advice to staff to ensure materials are visually clear, audience-appropriate and aligned with brand standards.
4. Maintain an organised library of approved design assets, templates, logos, images and collateral.

Key Result Area 3: Philanthropy, communications and fundraising

1. Create compelling visual assets for fundraising appeals, donor stewardship, regular giving, bequests, grants, community fundraising, corporate partnerships and major donor activity.
2. Design campaign materials across multiple channels, including direct mail, email, social media, website content, event collateral, advertisements, presentations and reports.
3. Support the visual development of fundraising events and community engagement activities, including invitations, signage, merchandise, programs and promotional collateral.
4. Translate impact stories, data and organisational messages into engaging visual content that helps donors, supporters and community members understand the difference their support makes.
5. Work with the Philanthropy and Communications team to develop creative concepts that strengthen engagement, awareness, donor retention and fundraising growth.

Key Result Area 4: Brand, quality and production

1. Ensure all design work reflects the organisation’s brand, tone, values and visual identity.
2. Prepare artwork for print and digital publication, including liaising with external printers, suppliers and agencies where required.
3. Apply strong attention to detail across layout, typography, colour, image selection, accessibility and proofreading checks.
4. Keep up to date with design trends, digital formats and best-practice approaches that can improve the organisation’s communications and supporter experience.

Key Result Area 5: Utilise culturally appropriate communication and strategies 

1. Demonstrates a positive regard for all cultures.
2. Responds to others in a non-judgmental and non-evaluating manner.
3. Demonstrates the ability to adapt clinical interventions to meet specific cultural needs as appropriate.