
Empower Your Volunteers with EPC's Single Session Training
Equip your volunteers with the knowledge and confidence they need — quickly and conveniently! EPC’s experienced trainers offer Single Session Training designed to strengthen your volunteer team’s skills and understanding.
- Flexible & Accessible
Our sessions are delivered via Zoom — the most convenient option for today’s busy volunteers. Prefer in-person training? We’re happy to arrange face-to-face sessions upon request! - Affordable & Scalable
$350 per module
Book 2 or more modules and enjoy a discounted rate of $250 per module
Minimum 3 participants | Maximum 20 participants per session
Small organisations are welcome to team up and share the cost!
Training Topics Include:
- Managing Relationships: Values & Boundaries
- Spirituality in Volunteer Support
- Biography-Specific Sessions (excludes full training)
- Understanding Death & Dying
- Illnesses & Symptoms Awareness
- Navigating Grief & Loss
- Other topics on request
Express Your Interest
If you are interested in a topic that is not listed, please contact us. For further information or to book a session, please fill in the expression of interest form or email volunteers@epcvic.org.au or call Volunteer Services on 1300 130 813.
Why Choose Us
Be inspired by the best in biography writing
We have been training biographers since 2006 and are the biggest palliative care biography service provider in the world.
High Quality Training
Your trainers and volunteers will get the same training as our own staff and volunteers, so you benefit from our 17 years of experience.
Experienced Team
Over 30 years of combined experience in our Volunteer Coordination team, who are up to date with the latest technology.
Award-Winning
Our Biography and Volunteer programs have won multiple awards:
2023 - National Winner of Palliative Care Australia Innovation in Volunteering Award.
2018 - Minister for Health Volunteering Award.
2005 - State Winner of National Australia Bank Award.
PhD Researched
PhD Research shows that EPC runs Australia’s largest volunteer biography program and has revealed the philosophy behind the programs success. Listen to podcast series at onceuponastorypodcast.podbean.com
Attendee Testimonials
This is an excellent training program to prepare anyone wanting to volunteer as a biographer in the palliative care domain. The materials and activities open your eyes and prepare you for the challenges ahead.
Attendee
The EPC Biographer Course was respectfully presented by Krystal and with a well-planned and thoughtful Training Manual. We were eased into learning about the role and, by the end of the training, I felt that I had a solid base to step forth from. Also knowing that I wouldn't be left alone if in a tight spot, that a team of experts were available to approach if needed.
Attendee
The course is led by a lovely, enthusiastic and experienced facilitator who provides comprehensive knowledge about creating person centred biographies.
Attendee
There is Literally nothing that could have made the course more effective for me.......just having more hours in my day to absorb the information. Krystal was very good at involving us all in the conversation, even the quieter ones of us didn't slip under her radar. She is very skilled at her job.
Attendee
Thank you for the wonderful training. It was extremely thorough and well thought through, and I appreciated the way it was delivered (much more engaging than other training I've done!). I also found the pre-reading before each session really helpful. I'm sure all of the participants will take away lots of practical info, wisdom and experience from it! I am also very appreciative of the opportunity to do it through the scholarship - I wouldn't have been able to attend if not for that!
Attendee
Really grateful for the opportunity to do this training. It was a great experience, not only for the biography training but all the other knowledge imparted by Krystal.
Attendee
Your organisation is just amazing and an inspiration.
Attendee
Krystal is a wealth of knowledge in the realm of biographies, you come out of the course with a confidence that you can genuinely support your volunteers through the process.
This is the best and most instructive, well resourced course for anyone wanting to improve their palliative care service by implementing a life story program.
Attendee

Meet the Trainer
EPC has decades worth of experience in managing volunteers. Under Krystal Wallis’ leadership they have worked on their philosophy and practice to the point where their volunteers now report a 99% satisfaction rate with their work and how they are treated. This is unheard of on any satisfaction surveys that are done around staff or volunteers.
This is your opportunity to come and learn from the best, pick up ideas and be mentored into getting your program onto the same path to success.